Terms of service

ChatFill PDF ("ChatFill") is a product of Edenville Labs LLC ("Edenville Labs", "we", "us"). These terms cover the ChatFill web app at app.chatfillpdf.com, the ChatFill iPhone app, and our website at www.chatfillpdf.com. Our privacy policy, our e-sign disclosure and our refund and cancellation policy are part of these terms.

You must be at least 18 and able to make a binding contract. If you use ChatFill for a company or another person, you confirm that you have the authority to accept these terms for them.

You sign in with your email address and a code we send to it. Keep your email account secure, because anyone who can read your email can sign in to ChatFill as you. You are responsible for what happens in your account. Tell us at once at support@chatfillpdf.com if you think someone else has used it.

You own the documents you upload and the answers you give. You let us store, process, copy and send them only as needed to run ChatFill for you. That includes sending them to the service providers named in our privacy policy, and to the people you choose to send documents to.

You confirm that you have the right to upload and share each document. Some forms are licensed, such as ACORD forms and realtor association forms. Use them only as your license allows.

ChatFill uses AI to suggest answers from what you tell it. AI can make mistakes. Review every answer before you sign, download, send or file a document, most of all names, dates, numbers and legal or tax details. You are responsible for the documents you sign and send.

ChatFill is not a law firm and does not give legal, tax or medical advice. Nothing in ChatFill is a substitute for advice from a professional.

Before anyone signs in ChatFill, they agree to sign electronically. Under the U.S. ESIGN Act and state law, an electronic signature can have the same legal effect as a handwritten one. ChatFill records each signing in an audit trail and, for signature requests, a Certificate of Completion.

E-signatures do not fit every document. U.S. law leaves out wills and trusts, adoption, divorce and other family-law matters, court orders and court filings, and certain notices, such as utility shutoffs, foreclosure or eviction from a primary residence, cancellation of health or life insurance, and product recalls. Documents that must be notarized or witnessed still need that step. You decide whether an e-signature fits your document. When in doubt, ask the person receiving it or a lawyer.

If you send documents to consumers, you are responsible for any notice or consent the law requires you to give them. People who sign through ChatFill agree to our e-sign disclosure.

Free plan. The free plan costs nothing, needs no card and has no end date. It includes a monthly allowance of AI form fills and signature requests, shown on our pricing page.

Pro and Premium. Our pricing page shows each plan's price and monthly allowance. Pro and Premium start with a 7-day free trial. Checkout asks for a card. We do not charge it until the trial ends. If you cancel before the trial ends, you pay nothing.

Automatic renewal. When the trial ends, your plan renews automatically at the price you chose, every month or every year, and we charge your card each time, until you cancel.

Cancel anytime. Cancel in Manage plan in your account. Cancelling stops future charges. You keep your plan until the end of the period you already paid for, and then your account moves to the free plan. If you move to a smaller plan, the change also starts at the end of the paid period.

Refunds. Our refund and cancellation policy explains when we give refunds.

Price changes. If we change the price of your plan, we will email you between 7 and 30 days before the new price applies. You can cancel before it does.

Payments and taxes. Stripe processes web payments. Prices are in U.S. dollars. If tax applies, checkout shows it.

Limits. Each plan's monthly allowance starts over at the start of each calendar month. When you reach a limit, ChatFill tells you and offers an upgrade. It never charges you extra on its own. To stop abuse and keep ChatFill working for everyone, we also set daily limits, such as how many signature requests, chat messages or voice recordings one account can send in a day.

If you subscribe in the iPhone app, Apple bills you under Apple's terms, and Apple runs the free trial. Manage or cancel that subscription in your iPhone's Settings: tap your name, then Subscriptions. Apple handles refunds for iPhone purchases.

A subscription bought on the web is separate from one bought on iPhone. If you pay on the web, cancel on the web in Manage plan. If you pay through Apple, cancel through Apple.

Do not use ChatFill to:

• break the law or help someone else break it;
• sign for someone else without their permission, or forge a signature;
• trick, defraud, harass or spam anyone;
• upload or send a document you have no right to use or share;
• handle patients' health information for a healthcare provider, a health plan, or a vendor working for one;
• upload malware, or try to get into accounts, systems or data that are not yours;
• get around ChatFill's limits, or overload it with automated requests; or
• copy, resell or rebuild ChatFill.

If you break these rules, we may suspend or close your account.

This section applies if you use the ChatFill iPhone app.

• These terms are between you and Edenville Labs, not Apple. Edenville Labs, not Apple, is responsible for the app and its content.
• We give you a license to use the app on Apple devices that you own or control, as Apple's Usage Rules allow.
• Edenville Labs, not Apple, provides support for the app. Apple has no duty to support it.
• If the app fails to meet a warranty that applies by law, you may tell Apple, and Apple may refund the price you paid for the app. As far as the law allows, Apple has no other warranty duty for the app.
• Edenville Labs, not Apple, handles any claim about the app, including product liability claims, claims that the app fails to meet a legal requirement, and consumer protection or privacy claims.
• If someone claims the app infringes their intellectual property, Edenville Labs, not Apple, is responsible for dealing with that claim.
• You confirm that you are not in a country under a U.S. government embargo, and that you are not on a U.S. government list of prohibited or restricted parties.
• When you use the app, you must also follow the terms of any other service you use with it, such as your wireless carrier's.
• Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple may enforce them against you as a third-party beneficiary.

Questions or claims about the app: email support@chatfillpdf.com, or write to Edenville Labs LLC, 8 The Green, Ste A, Dover, DE 19901.

ChatFill uses other companies' services to work, as listed in our privacy policy. If one of them has an outage or changes its terms, parts of ChatFill may stop working for a while. We are not responsible for those companies' services.

ChatFill's software, name, logo and website belong to Edenville Labs. These terms do not give you any right to them, except to use ChatFill as these terms allow. If you send us ideas or feedback, we may use them without owing you anything.

You can stop using ChatFill at any time and delete your account in your account settings. We may suspend or close your account if you break these terms, if the law requires it, or to protect ChatFill or other people. If we close a paid account for a reason other than a breach of these terms, we will refund the unused part of the period you paid for. Sections 4, 5, 12, 14, 15, 16, 17 and 18 still apply after your use ends.

ChatFill will change over time. We may add, change or remove features. If we change these terms in a significant way, we will tell you by email or in the app before the change takes effect. If you keep using ChatFill after that, you accept the new terms.

We work hard to keep ChatFill useful and running. Still, we provide ChatFill "as is" and "as available." As far as the law allows, we make no promises beyond those in these terms, including any implied promise that ChatFill is fit for a particular purpose, will always be available, or will be free of errors.

If someone makes a claim against Edenville Labs because of your documents, or because you broke these terms or the law, you will cover our reasonable costs of that claim, including reasonable legal fees.

As far as the law allows, Edenville Labs is not liable for indirect, special or consequential losses, such as lost profits, lost data or lost business, that come from your use of ChatFill. As far as the law allows, our total liability for any claim about ChatFill is limited to the greater of what you paid us in the 12 months before the claim, or $100.

Some places do not allow these limits. Nothing in these terms limits a right you have by law that cannot be given up.

If you have a problem with ChatFill, email support@chatfillpdf.com first, and give us 30 days to try to fix it. Pennsylvania law governs these terms, except where the law of the place you live says otherwise. Any court case about these terms will be heard in the state or federal courts located in Pennsylvania.

Email support@chatfillpdf.com, or write to Edenville Labs LLC, 8 The Green, Ste A, Dover, DE 19901.